insureTAXI team revolution delivers better service!
March 28, 2014
In the last few months we’ve revolutionised the way the team works to offer improved and specialised customer service. We have separated our team into specific areas which are new business, renewals and customer service which allows us to provide more tailored support which will then give better outcomes for individual client’s needs.
Charlotte and the renewals team will be helping our current policy holders renew with us again and discuss ways on how we can serve them better in the future.
Matt and the new business team will be dealing with new customers proving advice and explaining suitable cover for clients certain needs and getting them insured on our policies.
Sam and the customer service team will be focused purely on our valued existing policy holding, dealing with their queries and problems, claims and policy alterations.
We have enjoyed rapid expansion over the last few years thanks to our unbeatable high quality cover, cheap taxi insurance premiums and a traditional broker service but this new team restructure has allowed us to continue our excellent service and will insure that we adopt the same personal approach with customers as we continue to grow.
Managing director, Dave Clapp Explains “We are very excited about the team restructure and the significant improvements it has brought to what was already a personal service”
Dave also added: “As we implement our plans to grow over the next 5 years, we are actively looking for ways to offer our taxi drivers the most competitive premiums on the market, highest quality cover and last but not least, the very best standards of care. We hope that all of our loyal customers will see the benefits of our latest activities.”
insureTAXI are one the UK’s leading taxi insurance brokers. For advice about your taxi insurance call our specialist team today on 0333 202 3144 or click here for a quote online.