Make a claim

What to do

• If your accident is a serious one, the police and emergency service will be called. They will take all the necessary details and provide you with an incident number.
• If your accident is less serious it will be up to you to collect all of the necessary information – you will need names, addresses and insurance details from everyone involved.
• Make sure you do this at the scene and take any witness contact details too.
• Call S+G Response (who we are partnered with for claims) – they will handle the whole process for you.
• S+G Response will organise a replacement vehicle (if this is part of your policy), they will also establish who is liable for any damage and costs of repairs, and speak to all parties involved including insurance providers and any witnesses.